Posted by Michael Dance on 27 June 2025 10:03 AM
In version 2.1.0, we want to introduce Email Piping, so we can pipe new tickets and replies into Ticaga from emails. We want to expand the Blesta plugin to work with Ticaga 2.0.0, that will be done before 2.1.0. I personally want to introduce Ticaga to WHMCS and ClientExec to support other billing systems that our customers use.
There's so much I want to improve Ticaga with like, notifications (We had this in v1), Live chat, social media connections, knowledge base, and much, much more. This won't all be in 2.1.0, I hope everyone understands that, but my aim is to make Ticaga the best help-desk software on the market, and with your help we can.
Feel free to provide your feedback and suggestions on our request website: https://feedback.ticaga.com
As Laravel improves and expands, we will join them, adding features and changing our code requirements, for example PHP 8.5 will be out soon, then we'll require that as the minimum requirement.
I hope you enjoy Ticaga, as much as I do.
Kind regards,
Michael Dance
Ticaga Chief Executive
My name is Michael and I'm the Owner and founder of Ticaga Ltd. I created Ticaga from scratch until I found Laravel, that just made Ticaga better, faster and easier.