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Mon - Thurs 9am - 4pm | Fri 9am - 1pm
Abuse
Mon - Thurs 9am - 4pm | Fri 9am - 1pm
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Department Name
Description
Department Slug
Optional
https://support.ticaga.com/tickets/open/
Department Email Address
Mail Account
(Optional)
Use default mail account
Abuse Email (abuseteam@ticaga.com)
Accounts Email (accounts@ticaga.com)
Billing Email (billing@ticaga.com)
Extensions Email (extensions@ticaga.com)
Premium Email (premiumteam@ticaga.com)
Sales Email (salesteam@ticaga.com)
Support Email (assistance@ticaga.com)
Allow High Priorities
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No
Yes
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Who can open tickets?
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Private shared link
Public
Customers only
Is the department visible?
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Enable Carbon Copy (CC)
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