Ticaga 2.3.0 – Official Release Announcement
We are pleased to announce the launch of
Ticaga version 2.3.0, this release brings new extensions and a few improvements. This release reflects our continued commitment to providing a reliable, efficient, and user-focused experience.
Key Updates in Version 2.3.0
Bug Fixes
- None.
Enhancements
- New Announcement settings for Categories design.
- New Importer maps: osTicket, FreshDesk, HelpScout & ZenDesk.
- Moved the Timezone and Language out of the Customisation Extension to the General Settings page (To customise these more you'll need the Extension).
- You can now set the Ticket Responses Style (Classic and Modern) straight from the General Settings page.
- Disable email straight from the General Settings instead of editing the .env "ticaga_mail" = false variable.
- Improvements to the Dark mode colour schemes.
New Features
- SLA Tracker Extension
- Knowledge Base Extension
- CSAT Surveys are now possible.
- Time Tracking Extension
- Customisation Extension
- Blesta Integration Extension
- Social Media Login Extension
- Custom Fields Extension
Looking Ahead to 2.4.0
Development for version
2.4.0 is already in progress. Check out our development progress here:
https://support.ticaga.com/roadmap
Stay informed by joining our community on
Discord:
https://discord.gg/sTNMtCxF9H
A new
Paid RoadMap Extension will also be released soon. This extension allows you to accept feature requests, bugs, create bugs or tasks straight from a ticket, publish change logs and more.
Thank you for your continued trust and support.
The Ticaga Team
