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Release history and what's changed.

v2.3.0 Stable 16 tasks

Version 2.3.0 has now been released.

By Michael Dance

Mar 26, 2026

Enhancements:-

  • New Announcement settings for Categories design.
  • New Importer maps: osTicket, FreshDesk, HelpScout & ZenDesk.
  • Moved the Timezone and Language out of the Customisation Extension to the General - Settings page (To customise these more you'll need the Extension).
  • You can now set the Ticket Responses Style (Classic and Modern) straight from the - - General Settings page.
  • Disable email straight from the General Settings instead of editing the .env "ticaga_mail" = false variable.
  • Improvements to the Dark mode colour schemes.

New Features:-

  • SLA Tracker Extension
  • Knowledge Base Extension
  • CSAT Surveys are now possible.
  • Time Tracking Extension
  • Customisation Extension
  • Blesta Integration Extension
  • Social Media Login Extension
  • Custom Fields Extension

Install on AlmaLinux or RockyLinux:

yum install wget nano unzip -y;wget -N https://ticaga.com/install.sh;chmod +x install.sh;sh ./install.sh

Debian or Ubuntu:

sudo apt-get update;sudo apt-get install -y wget nano unzip;wget -N https://ticaga.com/install.sh;chmod +x install.sh;sudo bash ./install.sh

Changes in this release

Showing 6 of 16 linked tasks.

Features

FEATURE-1

Blesta Integration Extension

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FEATURE-2

WHMCS Integration Extension

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FEATURE-3

Social Media Login Extension

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FEATURE-4

Custom Fields Extension

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FEATURE-5

Customisation Extension

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FEATURE-6

Time Tracking Extension

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