To get started, go to Administration → General Settings → Webhooks, then click Config Slack:
Follow the instructions on the modal:
After completing those steps, you’ll see the Connect button:
You'll be redirected to Slack to choose the Slack channel where updates should be posted:
That's it, you'll get returned to Ticaga and the default events will be enabled and configured for you. You can edit, disable, or add more events at any time:
New tickets and updates will then show up on your chosen Slack channel:
Author
Michael Dance
Senior Management
My name is Michael and I'm the Owner and founder of Ticaga Ltd.
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To get started, go to Administration → General Settings → Webhooks, then click Add and you’ll see this form: Open the settings for the Discor...
No, you do not need to purchase the updates add-on. It is only required if you would like to continue receiving updates. You can purchase the add-o...
Error: Fix: