BUG-36
Completed
SLA Tracking Extension - BST not supported
Michael Dance
2 months ago
0 comments
On 29 March 2026 UK clocks went forward from GMT (UTC+0) to BST (UTC+1).
The SLA Tracking calendars have their timezone stored as UTC in the database (hardcoded in the original migration).
Because Carbon's setTimezone('UTC') has no DST offset, business hours like "09:00" are always treated as 09:00 UTC — which is 10:00 BST in summer.
Users see the calendar appear to be one hour behind.